Question 1

What does Ramble insurance cover?

Accepted Answer

Ramble provides worldwide, all-risk coverage for musical instruments and related equipment. You're protected against theft, accidental breakage, fire, lightning, water or flood damage, vandalism, damage caused by vehicles, and even mysterious disappearance, subject to policy terms.

Question 2

Where is my gear covered?

Accepted Answer

Everywhere, and in any way that it moves. Your equipment is automatically protected globally—at home, in the studio, on the road, at a gig, in your car/trailer, in a storage unit, etc. And your gear is even covered as checked airline baggage or when being shipped.

Question 3

What types of gear can I insure?

Accepted Answer

All musical instruments and most professional equipment, including: • Instruments of all types • Memorabilia and collectibles • Recording gear including consoles • Sound & lighting equipment • Camera and video equipment • Computer hardware/software • Miscellaneous accessories (cables, cases, stands)

Question 4

How does Ramble compare to homeowners or renters insurance?

Accepted Answer

Most people don't realize that homeowners and renters insurance severely limits coverage for musical instruments. These limits are not just for losses that may occur out in the wild (as airline luggage, on the road, etc.) but even at home. The standard limit of coverage for most policies is $2,000 for all instruments combined—that might be just a fraction of a single instrument in your collection. Itemizing and endorsing your gear can be quite a hassle, and claims are often difficult due to high deductibles and underwriters who fail to understand the nuances of your gear. Ramble is purpose-built to protect against all these gaps in coverage, making managing your collection and policy simple and fun.

Question 5

What are some real examples of covered claims?

Accepted Answer

• A guitar neck broken when a dog knocked it over • A mic dropped during a session and shattered • A tour bus carrying gear hit head-on by a tractor trailer • A band's tour vehicle catching fire • Wildfire-related losses • Gear stolen from homes, venues, vehicles, trailers, or storage units • A bass guitar left on a train ('mysterious disappearance')

Question 6

What is the deductible?

Accepted Answer

The policy has a low $100 minimum deductible per claim (not per item). Flood and Earth Movement have a separate deductible equal to 5% of the item value.

Question 7

What types of losses are not covered?

Accepted Answer

Common exclusions include: • Wear and tear or deterioration • Manufacturer defects • Faulty or improper repairs • Mold, rust, corrosion, mildew, insects, or vermin • Intentional/dishonest acts by you or anyone you entrust the gear to • Property loaned or rented to others

Question 8

Who underwrites Ramble's insurance program?

Accepted Answer

Policies are underwritten by Accelerant Insurance Company and the program is administered and underwritten on a delegated basis by Bolton Street Programs, a specialty program manager.

Question 9

How do claims work?

Accepted Answer

If you experience a loss, please go through the claim submission flow in the Ramble insurance dashboard. We should be able to collect all necessary info there, including descriptions of the event, and photos of damaged or lost items. Your claim will be handled by Raphael & Associates, a specialty claims team contracted by Accelerant. Processing times may vary depending on the nature of the loss, but both our teams will be reachable by phone or email at any time. Once your claim is approved, payment can be issued as quickly as 24-48 hours by eCheck.

Question 10

What if I sell my gear and no longer need to insure?

Accepted Answer

No problem, just update the gear list in your dashboard and we'll automatically refund you for whatever coverage you no longer need.

Question 11

Who are you guys?

Accepted Answer

Ramble is a specialized insurance brokerage and team of techies dead set on making the lives of musicians easier. We are a licensed brokerage in all 50 states and we built our platform from scratch, with love.

Question 12

What if my gear changes in value while insured?

Accepted Answer

Hopefully it just became even more collectible! If you need to update the value of an insured item at any point, simply edit that piece of gear on your collection page and resubmit an application—whether for just that item or your entire collection. Our system will detect the change and only charge (or refund) the difference in premium. Easy as that.

Question 13

What type of insurance policy does Ramble write?

Accepted Answer

Ramble writes commercial inland marine insurance, a specialized class of coverage designed to protect movable property and goods in transit. Inland marine policies are the gold standard for insuring high-value portable assets like musical instruments—they offer broader, more flexible protection than standard homeowners or renters policies. Feel free to look into it—we think you’ll like what you find.

Homeowners & renters insurance have limitations.

Homeowners & Renters insurance have limitations.

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